1. About This Policy
This Privacy Policy ("Policy") describes how 356jl ("the Company," "we," "us," or "our") collects, uses, stores, discloses, and otherwise processes personal data about users of the 356jl online casino and sports betting platform, accessible at 356jl.cam and any related subdomains or mobile-optimized versions (collectively, the "Platform").
This Policy applies to all individuals who visit the Platform, create a 356jl account, or otherwise interact with our services — whether as registered members or unregistered visitors. It should be read alongside the 356jl Terms & Conditions, which govern your use of the Platform as a whole.
Philippine Data Privacy Act of 2012: 356jl is committed to compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC) of the Philippines. This Policy reflects the obligations placed on 356jl as a Personal Information Controller (PIC) under that law.
By using the 356jl Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue use of the Platform.
2. Data We Collect
356jl collects personal data from you in a number of ways depending on how you interact with the Platform. The categories of data we collect include:
2.1 Data You Provide Directly
When you register a 356jl account, complete identity verification (KYC), or contact our support team, you may provide:
- Full legal name and date of birth
- Mobile number and email address
- Home address (including city and province within the Philippines)
- Government-issued ID details (e.g., PhilSys ID, UMID, passport, driver's license number)
- Payment method details (e.g., GCash mobile number, bank account name for BPI/BDO/Metrobank withdrawals)
- Support communications and correspondence with 356jl staff
2.2 Data Collected Automatically
When you access or use the 356jl Platform, certain technical data is collected automatically:
- IP address and approximate geolocation
- Device type, operating system, and browser version
- Session timestamps, page views, and navigation patterns
- Game activity logs, bet history, and transaction records
- Cookies and similar tracking technologies (see Section 5)
2.3 Data from Third Parties
In certain circumstances, 356jl may receive personal data about you from third-party sources, including:
- Identity verification service providers used for KYC processing
- Payment processors facilitating GCash, PayMaya, or bank transfer transactions
- Fraud detection and anti-money laundering screening services
- Publicly available government registries, where relevant to regulatory obligations
Sensitive Personal Information: Where 356jl processes data that qualifies as Sensitive Personal Information (SPI) under the DPA — such as government ID numbers — we apply enhanced security controls and process such data only where strictly necessary for identity verification, regulatory compliance, or the prevention of fraud.
3. How We Use Your Data
356jl processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, maintaining, and closing your 356jl account; processing login authentication and security credentials. |
| Identity Verification (KYC) | Verifying your identity and age (21+ requirement) in accordance with PAGCOR guidelines and AML obligations under Philippine law. |
| Payment Processing | Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard; reconciling account balances. |
| Game Delivery & Platform Operation | Providing access to casino games, sports betting, live dealer tables, bingo, and all other 356jl platform features. |
| Fraud Prevention & AML | Monitoring transactions and behavior to detect, investigate, and prevent fraud, money laundering, and other criminal or policy-violating activity. |
| Regulatory Compliance | Meeting obligations under the Data Privacy Act, Anti-Money Laundering Act (AMLA), and other applicable Philippine laws and regulations. |
| Customer Support | Responding to your queries, complaints, and requests via live chat, email, and other support channels. |
| Responsible Gaming | Applying deposit limits, self-exclusion, session time controls, and other responsible gaming tools at the member's request or on our own initiative where harm risk is identified. |
| Marketing (with consent) | Sending promotional offers, bonus notifications, and platform updates where you have provided explicit opt-in consent. You may opt out at any time. |
| Platform Improvement | Analyzing aggregated, anonymized usage data to improve platform performance, game offerings, and the overall player experience. |
4. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, 356jl processes your personal data on one or more of the following legal grounds:
- Contractual Necessity: Processing is necessary to perform the contract between you and 356jl — including providing access to games, processing payments, and managing your account.
- Legal Obligation: Processing is required to comply with applicable Philippine law, including the AMLA, PAGCOR regulatory requirements, and NPC data governance obligations.
- Legitimate Interests: Processing is necessary for the legitimate interests of 356jl, including fraud prevention, platform security, and the detection of problem gambling — provided those interests are not overridden by your rights and interests.
- Consent: Where processing is not covered by the above grounds — particularly for marketing communications — 356jl will obtain your explicit, informed, and freely given consent before processing. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5. Cookies & Tracking Technologies
The 356jl Platform uses cookies and similar tracking technologies (such as web beacons and local storage) to enable essential platform functionality, improve your experience, and analyze usage patterns.
5.1 Types of Cookies Used
- Strictly Necessary Cookies: Required for the Platform to function correctly — including session management, login authentication, and security features. These cannot be disabled without impairing platform functionality.
- Performance Cookies: Collect anonymized data on how visitors use the Platform, helping 356jl identify and resolve technical issues and improve page performance.
- Functional Cookies: Remember your preferences — such as language settings and responsible gaming tool configurations — to personalize your experience.
- Analytics Cookies: Used to understand aggregate user behavior on the Platform. Data collected via analytics cookies is not sold or shared with third-party advertisers.
5.2 Managing Cookies
You can manage cookie preferences through your browser settings. Most browsers allow you to block, delete, or receive notifications before cookies are stored. Please note that disabling strictly necessary cookies may prevent access to core 356jl platform features including login, game play, and payment processing.
Note: Third-party game providers integrated into the 356jl platform (such as JILI, PG Soft, and Evolution Gaming) may set their own cookies when their game content loads. These cookies are governed by the respective providers' privacy policies. 356jl does not control or have access to data collected by third-party game content cookies.
6. Sharing Your Data
356jl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may, however, share your data with the following categories of recipients where necessary and proportionate:
- Identity Verification Providers: Third-party KYC service providers who process government ID data solely for the purpose of verifying your identity and age in connection with your 356jl account.
- Payment Service Providers: GCash, PayMaya, and banking partners (BPI, BDO, Metrobank) who process your deposit and withdrawal transactions. These providers operate under their own privacy policies and regulatory obligations.
- Fraud Prevention & AML Services: Specialist technology providers who screen transactions for fraud indicators and assist 356jl in meeting its obligations under the Anti-Money Laundering Act.
- IT Infrastructure & Hosting Providers: Cloud and server infrastructure providers who store and process Platform data on 356jl's behalf under strict data processing agreements.
- Regulatory Authorities: The Anti-Money Laundering Council (AMLC), National Privacy Commission (NPC), PAGCOR, Philippine law enforcement agencies, or courts of competent jurisdiction — where we are legally required or authorized to disclose personal data.
- Professional Advisors: Legal counsel, auditors, and other professional advisors who are bound by confidentiality obligations in connection with the services they provide to 356jl.
All third-party service providers engaged by 356jl are required to process personal data only for the purposes specified, maintain appropriate security measures, and not use your data for their own commercial ends.
7. Data Retention
356jl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, regulatory, or reporting requirements.
As a general guide, the following retention periods apply:
- Account Data: Retained for the duration of your active 356jl membership and for a minimum of five (5) years after account closure, in accordance with AML record-keeping requirements under Philippine law.
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the AMLA and its implementing regulations.
- KYC / Identity Documents: Retained for the duration of your account and for five (5) years post-closure, or longer if required by applicable law or regulatory direction.
- Support Communications: Retained for two (2) years from the date of the last communication, or longer if the matter relates to an unresolved dispute or regulatory investigation.
- Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter for compliance and audit purposes.
When data is no longer required for its intended purpose and no legal retention obligation applies, 356jl will securely delete or anonymize it in a manner that prevents reconstruction.
8. Security Measures
356jl implements technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and the 356jl Platform
- Encryption of sensitive data fields at rest within our database infrastructure
- Strict role-based access controls limiting internal access to personal data to authorized personnel only
- Regular security assessments, penetration testing, and vulnerability scanning
- Two-factor authentication (2FA) options for member account access
- Continuous monitoring of platform systems for anomalous access patterns and intrusion indicators
- Staff training on data protection obligations and secure data handling practices
Data Breach Response: In the event of a personal data breach that is likely to affect your rights and interests, 356jl will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act and the NPC's Circular on Personal Data Breach Management. Notification will be made within 72 hours of 356jl becoming aware of the breach, where feasible.
9. Your Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 356jl. You may exercise any of these rights by contacting us using the details in Section 13.
Right to Access
Request a copy of the personal data 356jl holds about you and information on how it is being processed.
Right to Correction
Request that inaccurate, incomplete, or outdated personal data held by 356jl be corrected without undue delay.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing or on grounds relating to your particular situation.
Right to Portability
Request a structured, machine-readable copy of personal data you have provided to 356jl for transmission to another controller.
Right to Complain
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe 356jl has breached your data rights.
356jl will respond to all valid data rights requests within thirty (30) calendar days of receipt. Where a request is complex or where we receive a high volume of requests, we may extend this period by a further two months, in which case we will notify you of the extension and the reasons for it.
We reserve the right to decline requests that are manifestly unfounded, repetitive, or that conflict with our legal obligations — for example, where a deletion request conflicts with our AML record-keeping duties under the AMLA.
10. Children & Minors
The 356jl Platform is strictly intended for persons who are 21 years of age or older, in accordance with PAGCOR guidelines and Philippine law governing real-money gambling. 356jl does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 without appropriate consent and age verification, we will take immediate steps to delete that data and close the relevant account. If you believe that a minor has registered an account or provided personal data to 356jl, please contact us immediately using the details in Section 13.
Age Verification: 356jl conducts KYC (Know Your Customer) identity verification on all accounts prior to the processing of withdrawal requests. This process includes verification of date of birth to confirm that the account holder meets the 21+ age requirement. Accounts that cannot be verified as belonging to an eligible adult will be suspended pending clarification.
11. Cross-Border Data Transfers
As an online platform with global technology infrastructure, some of the personal data 356jl processes may be transferred to, stored in, or processed in countries outside the Philippines — for example, in connection with cloud hosting services or third-party game provider integrations.
Where such transfers occur, 356jl ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include data processing agreements incorporating standard contractual clauses, adequacy decisions, or equivalent protective mechanisms recognized by the NPC.
By using the 356jl Platform and consenting to this Privacy Policy, you acknowledge and agree to the transfer of your personal data across borders as described in this section, subject to the protections outlined above.
12. Changes to This Policy
356jl reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable law. The most current version of this Policy will always be published on this page, with the effective date updated accordingly.
Where changes are material — meaning they affect your rights or how 356jl uses your personal data in a significant way — we will endeavor to notify you via email or through an on-Platform notification before the changes take effect. Your continued use of the 356jl Platform following a posted update to this Policy constitutes your acceptance of the revised terms.
Tip: We recommend checking this page periodically to stay informed about how 356jl protects your privacy. The "Last Updated" date at the top of the legal body section will always reflect when the most recent revision was made.
13. Contact & Data Protection Officer
If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a potential privacy concern, you may contact the 356jl Data Protection Officer (DPO) using the following channels:
- Live Chat: Available 24/7 via the support widget on the 356jl Platform.
- Email: [email protected] (plain text — not a clickable link)
Please mark any data rights request or privacy complaint clearly in your subject line or initial message (e.g., "Data Access Request" or "Privacy Complaint") so that it can be routed to the DPO without delay. We aim to acknowledge all privacy-related communications within two (2) business days and to resolve them within thirty (30) calendar days.
If you are not satisfied with 356jl's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint with the NPC is available on their official government website.